Frequently Asked Questions
Q1. Can I take any 12 hour training program that I choose?
A1. No. The Training Program (Track) that you choose depends on whether or not you have had prior Administrator experience. If you require further explanation, please call 888-815-1705.
Q2. How long do I have to complete a training program?
A2. You are given access to any Training Program (Track) for a sixty day period. This will allow the time and flexibility required by most Administrators with busy schedules
Q3. Will I receive a certificate?
A3. Yes. Upon completion of a Training Program (Track) , you will have an opportunity to print out your certificate of completion to keep in your agency personnel file.
Q4. If I do not need to take a full 12 hour training program, can I take courses individually?
A4. Yes. You can take only the individual courses you need and receive a transcript for just that course.
Q5. Are your training courses offered on site?
A5. No. We do not offer onsite courses. Our courses are on-line only.